Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you:

• contact us through our website;
• submit a business enquiry;
• request information about our company, brands or professional aesthetic products;
• request or download a product brochure;
• communicate with us by email or other available channels.

When requesting a brochure, we may collect:

• Full Name
• Company Name
• Business Email
• Country / Region

When contacting us, we may also process any additional information you choose to include in your message.

We may also process limited technical and usage information, such as:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• interactions with website features;
• approximate geographic information;
• date and time of visits;
• referral source and other technical usage information.

How We Use Your Information

We may use personal data for the following purposes:

• to respond to your enquiries and requests;
• to provide requested brochures and product information;
• to communicate regarding potential business cooperation;
• to evaluate and manage professional and business relationships;
• to operate, maintain and secure our website;
• to improve the performance, functionality and user experience of our website;
• to analyse website usage and visitor behaviour;
• to comply with applicable legal and regulatory requirements.

We process personal data only where an appropriate legal basis exists under applicable law.

Submitting a brochure request or business enquiry does not automatically subscribe you to marketing communications.

B2B and Professional Context

BIOFZEN AESTHETICS B.V. provides professional aesthetic products intended for qualified professionals and business partners in the aesthetics industry.

Our website primarily operates in a business-to-business and professional context.

Information submitted through our website may therefore be used to respond to professional enquiries, provide product information and evaluate potential commercial, distribution or business relationships.

Google Analytics

We use Google Analytics to better understand how visitors interact with biofzen.com and to improve the performance, functionality and user experience of our website.

Google Analytics may process information such as:

• pages visited;
• interactions with website features;
• approximate geographic information;
• browser and device information;
• technical usage data.

Where required by applicable law, Google Analytics will only be activated after you have provided consent through our cookie consent mechanism.

You may withdraw or change your consent at any time through the cookie settings available on our website.

Sharing of Personal Data

BIOFZEN AESTHETICS does not sell or rent your personal data.

Where necessary, personal data may be shared with trusted service providers that support our website, hosting, analytics, IT infrastructure or other business operations.

These providers may process information only for the relevant purposes and subject to applicable data protection requirements.

Personal data may also be disclosed where required by applicable law or a competent authority.

International Data Transfers

Some service providers, including certain technology or analytics providers, may process personal data outside the European Economic Area.

Where such transfers occur, appropriate safeguards will be applied where required under applicable data protection law.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal, regulatory or business requirements.

Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Your Rights

Subject to applicable law, including the GDPR, you may have the right to:

• request access to your personal data;
• request correction of inaccurate information;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• request data portability where applicable;
• withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the competent supervisory authority, including the Dutch Data Protection Authority, Autoriteit Persoonsgegevens.

Cookies

Our website uses cookies and similar technologies for essential website functions and, where applicable, analytics purposes.

Further information is available in our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business activities, technologies or applicable legal requirements.

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